US based company seeking experienced candidates with good communication skills
Person A: 4:30 am to noon IST
Person B: 2:30 pm to 7:30 pm IST (Monday to Sunday)
Person C: to work part time 7:30 pm to 3:30 am IST on Sunday
Skills / Work Profile –
– Good on phone communications as they will be receiving after hour calls
– Performing research and solving problems proactively
– Solving client emails
– Monitoring day-to-day performance
– Flexible with working hours
– Project Management
– All positions are work from home positions.
– All positions require candidates that have good written and verbal communication skills in English.
– Must have reliable windows computer and smartphone.
– Must have reliable internet & quiet work area.
– Must be willing to work US hours.
- Day shift
- Evening shift
- Morning shift
- Night shift
Experience: total work: 1 year (Preferred)
Education: Bachelor’s (Preferred)
- On a scale of 1-10, how would you rate your Verbal English skills
On a scale of 1-10, how would you rate your Communication skills
Customer issues handled: Device setup or troubleshooting
Training provided: Yes – Training provided
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company’s customer service policies