Audley Consulting Group is seeking Loan Processor’s to support the Small Business Administration (SBA), and these positions will be working remotely. The successful candidates will have excellent customer service and computer system skills, as they will be performing duties necessary to the processing, servicing, liquidating, or other transactions for all types of SBA loans. You must be a US Citzen and have the ability to obtain and hold the required Public Trust Government Clearance for this position. If you’re interested in being part of a team supporting Government Financial Programs that help U.S. small businesses thrive, please apply!

  • Manage an assigned portfolio of loans independently and concentrate on loans delinquent for the purpose of securing payments to bring the loan current
  • Performs a variety of tasks depending upon the division to which the individual is assigned including processing, origination, servicing, guaranty purchasing and/or liquidating; but the majority of the time (not less than 60%) is spent on loans which are considered to be more “complex” or problematic because of specific conditions or of their nature. Reviews assigned loan file to become acquainted with the characteristic requirements, collateral, and terms of the loan.
  • Reviews and analyzes requests from direct borrowers or requests from participant lenders in relation to servicing, liquidating or purchasing loans depending upon the division to which the incumbent is assigned. Independently determines what data is needed in order to analyze/evaluate the request. Analyzes these requests in terms of financial condition of the borrowers and their effect and implication they have on the interest of SBA if they are approved.
  • Analyzes financial statements (using cash flow projections and ratio analysis) as necessary to detect trends in the financial condition of the business and to initiate appropriate corrective actions.
  • Provides extensive servicing, purchasing or liquidation of the more complex delinquent loans or potentially delinquent loans. Analyzes the underlying problems and causes of the delinquency and develops the solutions to protect the interest of the Agency and the survival of the small business.
  • Conducts research necessary to assist lenders in answering inquiries regarding recently submitted actions or inquires.
  • Utilize various software programs to perform daily tasks including Microsoft Word, Excel, Access, and Outlook.
  • Performs other loan processing, servicing, purchasing, liquidation or other transaction activities as needed to support the office operation
  • Able to complete tasks related to loan administration such as loan collections, charging off loans, ordering lien searches, making minor modification to loans and transferring loans to and from liquidation status
  • Making telephone calls and writing collection letters to borrowers
  • Ensure all routine transactions requirements are accomplished for assigned loans
  • Analyze borrower’s financial statements, compare with statements previously furnished to determine trends in financial condition and to determine compliance with loan terms; conditions particularly with respect to salaries, whether pledged assets have been disposed of and whether additional assets have been acquired
  • Bring to the attention of the supervisory lead loan specialist any adverse change in financial condition or any serious violation of loan agreement
  • Prepare and analyze information to develop transaction documents, such as the SBA Form 327, involving, for example, deferment of payments, extension of loan maturity, temporary increase/decrease of installment payments, charge off and referral to treasury, etc.
  • Ability to read and analyze financial statements to determine whether the borrower’s request should be approved or declined
  • Answer basic credit requests from individual borrowers, banks, and other financing agencies. This involves stating whether or not the loan is current, the original amount of the loan, the loan balance, and our experience with the borrower.
  • Highly skilled in verbal and written communication to extract needed information and to ensure effective response to SBA borrowers or stakeholders


  • Ability to obtain and hold the required Public Trust Government Clearance
  • 3 years plus experience as a Loan Processor, Mortgage Loan Processor or Banking Loan Processor
  • Knowledge of loan administration and related documentation, such as financial statements, and credit instruments.
  • Associate Degree or higher from an accredited institution, is preferred
  • Practical knowledge of standard procedures in loan administration
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Word, Excel and Outlook

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