MongoDB DBA – remote (EMEA or US- East hours)

As a Remote DBA, you will troubleshoot and resolve customer issues related to DB systems availability and performance. You will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through regular communication and engagement with their environments. You will perform technical work that requires planning and scheduling to ensure the best possible solution is delivered on time. You will react on incidents and provide solutions aiming at maintained environments’ improvements.
You will work in a fast paced environment where we are responsible for companies’ most critical systems. Customers count on us to keep their MongoDB databases running and we are vital to the success of their business. You will work remotely; there is no central office, and most people work from their homes. Occasional travel will be required for internal meetings. Access to a reliable high-speed internet connection is required.

Regular Work Schedule

  • Remote work from home specifically in the Asia Pacific (APAC) region
  • Monday through Friday supporting EMEA or US-East time zone
  • Team has an on call schedule as well

What You Will Do

  • Participate in the management and operations of customer’s MongoDB deployments
  • Participate in and execute scheduled change management procedures
  • Participate in the delivery of proactive tasks to improve the stability, performance, and fault tolerance of customer environments
  • Participate in project planning and execution of database operations
  • Contribute to the development of automation and monitoring software, and other essential tools and scripts

Your Experience

  • 5+ years experience with MongoDB technology, ideally in a customer-facing role OR 5+ years experience with distributed software administration coupled with reasonably high MongoDB knowledge
  • Fluent English communication (native-level a bonus), primarily for customer interactions
  • Ability to work remotely in the given timezone
  • Demonstrated ability to work independently with minimal direction
  • Demonstrated ability to accept feedback from others
  • Communicates clearly and professionally to convey confidence even when under pressure
  • Ability to pass a required background check

What Will Make You Stand Out

  • Distributed database (especially MongoDB) expertise in all areas of implementation: installation, configuration, upgrades, tuning
  • Strong skills in replication, sharding and backups techniques
  • Production experience on Multiple datacenters, Large datasets
  • Experience with Linux, FreeBSD distributions
  • Experience with at least one major programming languages such as PHP, Java, Nodejs, Go, Python, Ruby, and/or any client application programming experience used in conjunction with MongoDB
  • Networking, system administration, hardware, virtualization, containers, scripting, Kubernetes orchestration, I/O subsystems
  • Ability to create and deliver presentations
  • One or more of Puppet, Chef, Ansible, Vagrant, Consul, etc

Attributes

  • Ability to work well with people and communicate effectively both internally and with customers
  • Ability to communicate information to staff members and customers in a clear and concise manner
  • Positive, helpful and supportive
  • Able to work independently with minimal direction
  • Strong work ethic and entrepreneurial approach
  • Accepts feedback from others
  • Communicates clearly and professionally to convey confidence even when under pressure
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Remote work from home openings require consistent and strong internet access.
HQ is in Durham, NC USA. Staff members should be available if there is a need for any onsite trainings and/or events at any time.
Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

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