OPERATIONS MANAGER (REMOTE)

Our UK-based ISANO Concierge & Business Consultancy is looking for an Operations Manager (Remote) to play a key role in managing the overall operations of the organisation.

We’re looking for an experienced and driven individual with the ability to lead and manage a team in India/France and work alongside a senior team in the UK/US. We are launching a new revolutionary concept for clients in the UK/US and you would get valuable international experience.

The successful candidate will be involved in improving performance, productivity and efficiency through the implementation of effective methods and strategies across the organisation.

 

KEY RESPONSIBILITIES

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Formulate strategic and operational objectives

Find ways to increase the quality of customer service

Provide inspired leadership for the organisation

Assist HR with recruiting when necessary

Assist with promoting a company culture that encourages top performance and high morale

Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations

Work with the board of directors and senior stakeholders to determine values and mission, and plan for short and long-term goals

Identify and address problems and opportunities for the company

Build alliances and partnerships with other organizations

Support worker communication with the management team

Formulate a training program for all Coordinators and Virtual Assistants

 

ESSENTIAL REQUIRED SKILLS

A minimum of 2 years’ experience as an Operations Manager or relevant role

Excellent Microsoft Office Word, Excel and PowerPoint skills

Excellent verbal and written communication skills in English

Excellent customer service skills – relationship management

Leadership and organisational skills

Excellent attention to detail

Ability to work independently and use initiative

Strong analytical and problem-solving skills

Willing to work during UK office hours

 

DESIRABLE SKILLS/REQUIREMENTS

Proven experience of working remotely

Experience of working with CRM and Task Management Systems (eg Hubspot, Zoho, Trello)

Starting Salary: 400k-550k INR PA (Depending on experience) + Profit Share (generous for an exceptional candidate) / OTE 1.6M+ INR PA

Immediate start after a short trial

Please email belal@isano.co.uk with a covering note

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