- Implementation and monitoring of internal controls system.
- Develop, implement, and ensure compliance with operational policies and procedures
- Audit and review of day to day operational activities at a regular interval and report to management for decision making.
- Review of MIS reports on – Operational Efficiency.
- Insurance coverages/licenses/Office lease/contracts
Operational Responsibility, including but not limited to:
- Implement SOP related to quality, quantity, inward, outward, moisture, weight, documentations, upkeep, treatment, assets, etc., across all business areas / locations.
- 100% customer satisfaction with no complaints and losses through cost effective operations, implementation of instructions, documentation and sharing of accurate and timely MIS / reports / dashboards with all clients, seniors including management.
- Hiring and de-hiring of warehouses and ensuring all regulatory compliance are in place.
- Complete maintenance of quality and quantity of stored commodities at each warehouses with no complaints of pilferage, loss of commodity due to insects / pests / rats, through proper fumigation, etc.
- Hiring of quality manpower to carry out effective operations
- Purchase of Assets required for warehousing operations and effective utilization of stock controlling the overall cost
- Ensure all inward across warehouses as per SOP, 100% quality testing per clients’ requirement, maintaining quality of stock during storage period with best practices including prophylactic spraying, aeration, delivering of stock within storage loss / gain norms.
- Ensure presence of security guards at all times across all warehouses for 100 % security.
- Creating and implementing effective guidelines, tech for best operational practices
- Coordinate and monitor training and development for ops staff, on liaising, reporting, scientific storage practices, MIS, documentation, etc. Retain and motivate staff to have best business outcome and result along with team management.
- Maintain cost effectiveness in operations