Customer Service Representative – Remote (Work from Home)

Zotec Partners, a 2020 Best Places to Work in Indiana healthcare company providing complete physician revenue cycle management through innovative solutions, is looking for a remote Customer Service Representative anywhere in the United States who embodies our core values of passion, persistence, people, predictability and perspective. As a remote Customer Service Representative, you will have the opportunity to make a positive impact in patient lives every day, by answering their inbound calls and resolving their billing inquires, all from the comfort of your own home!

At Zotec, we celebrate a culture of collaboration, professional growth, holistic wellness, and community involvement that empowers every employee to be extraordinary. If you’re ready to take the next step in your career and join an innovative, industry-shaping organization, you belong at Zotec Partners!\

How We Focus on Your Wellbeing:
This is a work from home position providing you with the opportunity to balance a fulfilling work and personal life
Paid time off (PTO) begins accruing on your first day
Paid volunteer time off (VTO) because we are committed to serving the communities in which our people live and work
Monthly performance bonuses
No late nights or weekends
Health, dental and vision insurance
Health Savings Account option to help you save money for future medical expenses with pretax dollars
Flexible Spending Account option to pay for out-of-pocket, dependent daycare, childcare and eldercare costs with pre-tax dollars
Company paid life insurance, AD&D, and disability
Matching contributions for your 401k
Career development with opportunities for growth

What You’ll Bring to Zotec:
High school diploma or equivalent
Home internet required with a minimum of 20 mbps download/10 mbps upload speed
Experience in a call center or customer-oriented environment
Excellent customer service skills required
Ability to understand, analyze and interpret complex documents
Proficient MS Office skills
Must be detail oriented with high degree of accuracy
Excellent written communications and organizational skills
Exceptional verbal communication and interpersonal skills
Flexible mentality; willing and capable of performing varied tasks and adapting to change
Able to work in a team environment
Professionally exercises discretion and independent judgment in day-to-day work

At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, if you’d like to use your strong business savvy in a new way, we’d like to talk to you! Apply Now!

Learn more about our organization, by visiting us at

E-Verify and Equal Opportunity Employer

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