Title: ** Customer Success Specialist
*Type Of Employment: * Full time
 Hourly, 40 hours per week
Range: $5 to $8 USD Hourly

We are looking for a Customer Success/Support Specialist to join our fun and dynamic remote team. This role will take the lead on responding to customers, answering questions, continuously building Q&A library for self help, and working with team members to get answers quickly.

The type of person we’re looking for:
• Has Excellent Command of the English Language (both Oral and Written)
• Is a team player but can also work with minimal supervision
• Is honest and quick learner
• Has prior support desk or customer support experience (this is essential!)
• Has other technical skills
• Has the drive to succeed and grow with the company

If this describes you then we want you to apply!

What it’s like to be part of the team:
• You will join a team of fun-loving individuals who convert the word “working” to “having fun”.
• We understand that sometimes you may have to work overtime and make sure you are paid for the extra hours you rendered.
• Night shift is open for discussion

We do provide extensive training but have found that a good technical base is necessary.

To apply:
We value attention to detail. Please follow the these instructions exactly:

First, please use the opening line: “I’m a customer success rockstar!” and include in the body of your letter the following information:
-Resume your experience as customer support specialist, what type of products did you do support for?
-Mention your 3 biggest achievements while working in support

Next, please rate your skill level with the following (0 = no experience, 10 = complete mastery):

  • Google docs:
  • Spreadsheets:
  • Asana:
  • Help Scout:
  • Zen Desk:
  • Intercom:
  • Creating Macros:
  • Marquee:
  • Slack:
  • Remote Work Experience:
  • Spoken English:
  • Written English:

Finally, close your email with the words: I hope to join your team.

We are hiring immediately.

More Information

Leave your thoughts

Share this job

How did you hear about this opportunity?

Please let UpsideBuilders know you found this position on RemoteJobsIndia.in as a way to help us get more companies to post here!

Do you find it difficult to access remote jobs ?

Please subscribe to the supportive
community and learn the skills of finding remote job and being good at it too.

We will send you a weekly newsletter with a lot of love, support and inspiration.